When you sign up for any of the i-resonate product, a verification email is sent to your registered email address.

 

This is an essential security step to keep your account and the platform safe.

 

If you use a temporary email address, it is highly likely that the verification process will fail.  Therefore, you must use an email ID from a permanent and valid email domain when signing up for any i-Resonate product.

 

1.Once you are registered using your email and password, you will receive a Email verification mail on your registered account.

 

 

     

  2. Verify your email as soon as possible to continue using the account.

 

 

 

You used a proper email id and still facing issues. Here are some steps for troubleshooting :

1. Check  the "spam" folder for the verification email.
2. If you have recieved multiple emails, you should always use the latest email for verification.
3. You can also try re-sending the verification email from the login page.

 

 

 

If nothing works, drop an email from your registered email id to connect@i-resonate.com with a subject : "EMAIL VERIFICATION ISSUE" and we will look into it urgently.

 

 

*Enterprise Scenario :

If you’re added to a team under an Enterprise plan and don’t already have an i-Resonate account, you’ll then receive a verification email with a temporary password to get started.

 

1.You need to verify your account and log in with the temporary password provided.

 

After your first login, you can change your password anytime from your account settings.